Jacksonville Business Journal - by Dolly Penland Correspondent
Many employers and managers know the value of interviewing new employees once they are on the job to get a fresh perspective of the company.
However, interviewing employees who are leaving the company can often provide something even more valuable -- an honest view of the company from someone who knows it well. According to human resource experts, an exit interview can be a gold mine of information.
"From an HR standpoint, it's a great tool for quality assurance, to identify how we can improve as an organization, get feedback as to what we're doing well and what we can do to make it a better experience, as well as to improve employee retention and reduce costly turnovers," said Maria Grimes, human resource manager of Interline Brands, which employs more than 300 people in the Jacksonville market and 2,000 nationally.
View the entire article at the below link to Jacksonville Business Journal