For Immediate Assistance Call Toll Free: 800-713-3412

Exit Interviews

Frequently Asked Questions

Do your interviewers interpret what is being said by my ex-employee?

No, they simply document the conversation.  They may paraphrase, if the ex-employee is going on and on, but they will not inject their personal thoughts or interpretations.  They check with the ex-employee at the end of the question, to assure accuracy.


How long does it take to conduct an interview?

Typically 15 minutes, give or take.  It depends on how you designed the questions, and on how much they choose to tell us.

 


I can do this myself. Why do you have a higher success rate?

People open up more to someone they don’t know.  We are a third party, neutral interviewer, taking down data anonymously.  We pose no threat to the ex-employee.

 


Do you call terminated or laid off employees?

It is up to you, but we do not recommend it.  The data we get from them may not be reliable.

 


Why can’t I just have them do this over the Internet.

You can, and we can facilitate that for you, getting the portal set up, and collecting the answers for you. 

 


What do you do if you get a hot item, like someone is using drugs, or stealing from us?

Our operator will call you with any type of red flag like that.  We don’t wait and hope that you find that answer.



News & Events
1/22/2015
SingleSource Is Now a Service Offering of ClearStar, Inc.
10/14/2014
October 12-14 Single Source at National HCAOA Conference, Kansas City
"I wanted to let you know how wonderful your service is. Recently I sent SingleSource the information from several applicants. Some of the applicants failed to disclose information that makes them ineligible for hire. Because of fear of litigation, many companies will not give references for previous employees; so I recently started using SingleSource to verify previous employment. There is a world of difference when you have that additional information to help you make personnel decisions.  SingleSource helps me make better personnel decisions, which helps our company grow and provide quality service. When I can hire with confidence, I gain peace of mind and I am able to reduce my liability."

Denise Wartan
Trads of Jacksonville
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SingleSource Services
A Service Offering of ClearStar Incorporated
ClearStar
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5955 Shiloh Rd E | Suite 104 | Alpharetta, GA 30005-8375 | USA
800.713.3412 toll free | 877.835.5787 toll free fax
904.241.1821 office | 904.241.0601 fax
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